TIME PERIOD: All 1-Year 60-Days 30-Days
Unofficial Weigh-InVerified Weigh-InDietBet Runner-UpDietBet WinnerRound WinnerRound Runner-Up
-2.8% Since last weigh-in
-2.8% 1-Month Change
-5.5% Lifetime Change

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Mark T.

08/01/2025 1:00AM in Goal Getter Transformer - Win a Home Gym!
Hi, this message is for the host or anyone who can assist. I have won money from another game but when I request to cash it out I don’t receive any contact from DietBet. I have sent 2 emails including one today but no response since 24th July. Can anyone assist? Thank you and all the best with your weight loss goals :)

Matt T. likes this comment.

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Mark T.

Thanks for your reply Matt,
I requested a payout from 2 games through “points and payouts” but they were reversed by them a few days later and the points put back into my account. I was expecting an email from DietBet within 24 with further instructions on how to finalise the layouts but still haven’t received any emails. So I’ve emailed them twice now with no response and also requested the payout again through their points and payouts feature. I am a bit concerned as they are not responding to my emails. Not sure if these “help emails” are usually slow as well to respond?

iLda R.

I had the same problem last year. I used support@waybetter.com to communicate with them. And it turned out that it was going to my junk folder. So maybe check there first.